Frequently asked,
plainly answered.

IPTVX is a media player for Apple devices, Android and compatible Fire OS devices. It gives the playlists and media sources you already have a cinematic home for live TV, movies and series — a place to browse, search and watch your own library rather than a library of its own.

Adding a source happens inside the app on your own device. Open IPTVX, choose to add a playlist or media source, and enter the details your provider gave you. Never enter playlist addresses, usernames or passwords on this website — we have no way to add them to your app, and no reason to ask.

Your playlists and sources are what IPTVX needs in order to play something. Optional features such as syncing between your own supported devices rely on signing in inside the app, and the exact options depend on your platform and app version.

Signing in lets IPTVX carry your library state, favourites and playback progress between your own supported devices, so an episode started on the television can continue on the phone. Availability depends on the platform, the app version and how the app is configured, and purchases are not carried between stores.

IPTVX is available from the Apple App Store for iPhone, iPad and Apple TV, and from Google Play for Android phones, tablets, Android TV and Google TV. Compatible Fire TV devices are installed through the publisher's official Fire OS guide. Features can differ between platforms, so check the platform notes on each feature before relying on it.

We only list the platforms we can verify: Apple, Android and Google TV, and Amazon Fire OS. Support for smart TV systems such as Tizen or webOS, and for Roku, is not confirmed, so please treat those as unsupported until the publisher announces otherwise.

Not identically. The library is the same, but Picture in Picture availability depends on the platform and the device, AirPlay is an Apple capability, casting depends on the platform and the title, and billing stays with the store that sold the purchase. Each device page lists what applies there.

No. IPTVX does not sell, host or bundle channels, playlists, films or streaming subscriptions. It plays the content you supply and are authorised to access. Anything you watch comes from your own playlist or media source.

IPTVX is built around playlists and media sources that you or your provider supply. The exact source types offered inside the app can change between versions and platforms, so follow the options shown in the app you installed rather than a list kept on this website.

Yes. IPTVX supports multiple playlists, so separate sources stay separate libraries you can switch between and organise independently.

No. This website only describes the app. Playlist credentials belong inside the app on your own device, and you should never submit them through a website, a form or a chat message — including anything that looks like this site.

Buffering is usually a property of the source stream or your connection, not of the player. Test another channel from the same playlist, try a different network, and compare with another app on the same device. If every source behaves the same way, check the network; if only one does, the source is the likely cause.

Where the source provides them, you can switch audio tracks and subtitle tracks during playback, and external subtitles can be added. What is offered depends on how each title was packaged by your source.

Picture in Picture is available on supported Apple devices and where the platform allows it. Availability can differ on Android and Fire OS, so check the feature notes for your platform.

AirPlay 2 audio and video playback is supported on supported Apple devices. Whether a specific title can be cast depends on the source and on the receiving device.

Paid features are sold by Apple and by Google only, and this website does not sell subscriptions, process payments or show prices. Apple and Google Play purchases are separate: supported library syncing does not transfer purchase access between stores. On Fire OS there is no Amazon purchase — buy through Google Play, then sign in on the TV with the same IPTVX account.

Buy through Google Play first, then install IPTVX on the Fire TV from the publisher's official guide and sign in with the same IPTVX account. The Fire OS build has no Amazon billing, and installing it does not create a purchase.

Some capabilities may be offered as paid options in the app store listing for your platform. This site does not list prices, sell access or run checkout — open your store listing to see what applies to your device.

Open the listing you bought from, the Apple App Store or Google Play, and use the account that made the original purchase. Restores, renewals and cancellations are managed by that store, not by this website. On Fire OS, sign in with that same IPTVX account.

Refunds follow the policy of the store where the purchase was made. Apple purchases are requested at reportaproblem.apple.com, and Google Play purchases through your Google Play order history. A Fire OS install follows the Google Play purchase it is signed in with.

Usually the source itself is the cause: the account has expired, the provider is temporarily down, or the playlist address has changed. Confirm the same source works on another device or player, check that your provider account is active, and if the guide alone is empty, that guide data has been matched to your channels inside the app. If other sources play normally, the problem is almost always upstream.

Guide data has to be matched to your channels. Confirm the source includes guide information, re-run guide assignment for the affected channels inside the app, and allow a moment for it to load. Channels without a guide match will show as having no programme data — that is a property of the source, not a playback fault.

Fire OS installation follows the publisher's official guide, including the device setting that allows installation from a non-store source. Follow that guide step by step on the device itself, and avoid any download link that does not come from the publisher.

That pattern points at the source rather than the player: a playlist can carry live channels while its on-demand section is empty, expired or misconfigured. Check the same playlist in another player and contact your provider if the section is missing there too.

Playlist credentials come from your provider, so a reset has to go through them. IPTVX cannot recover a password issued by someone else, and we cannot look up your playlist from this website.